Effective Date: April 8, 2025

Release My Super Pty Ltd (“we”, “our”, or “us”) operates the website www.releasemysuper.com.au (the “Service”). 

This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our Service. 

By accessing or using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Service, including:

• Personal Data: Information that can be used to identify you, such as your name, email address, phone number, date of birth, and other details you provide during the application process.

• Financial Information: Details such as your superannuation account information and supporting documents required for early release applications.

• Usage Data: Information about how you access and use the Service, including your IP address, browser type, pages visited, and time spent on the website.

• Cookies and Tracking Data: Data collected through cookies or similar tracking technologies to enhance user experience and analyze website performance.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Service.

• To process your early release of superannuation applications.

• To communicate with you regarding your application or inquiries.

• To improve website functionality and user experience.

• To comply with legal obligations or resolve disputes.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party companies that assist us in providing the Service (e.g., IT support or document verification).

• Legal Compliance: If required by law or in response to valid legal requests by public authorities.

• Business Transfers: In connection with a merger, sale of company assets, or other business transaction involving Release My Super.

4. Security of Your Information

We are committed to protecting your personal data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections to any inaccuracies in your data.

• Withdraw consent for certain data processing activities (where applicable).

• Lodge a complaint with a regulatory authority if you believe we have mishandled your data.

To exercise these rights, please contact us at [insert contact email].

6. Cookies Policy

Our website uses cookies to improve user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: hello@releasemysuper.com.au
Phone: 1300 090 261
Address: Suite 22/797 Plenty Rd, South Morang VIC 3082

By using www.releasemysuper.com.au, you consent to this Privacy Policy and agree to its terms.